Can I cancel my order?
Yes, orders can be cancelled within 24 hours without a fee. After this period, a cancellation fee may apply.
What is the return policy?
We accept returns within 30 days if the product is in its original condition. Return shipping is the customer’s responsibility. You can find more details by reading our Terms and Conditions.
How long does shipping take within Australia?
Delivery times range from 7-15 business days, depending on your location within Australia.
Do you offer shipping outside of Australia?
Yes, we ship globally with delivery times varying based on the destination. You can get all the details on our shipping policy page.
What payment methods are accepted?
We accept Visa, Mastercard, American Express, and other standard payment options.
What should I do if my order arrives damaged?
Contact us within 7 days of receipt for a refund or replacement.
Where are the products shipped from?
Products are dispatched from our fulfillment centers in the United States, Eastern Asia, and Western Europe.
